MRC organises regular volunteer training courses.  These courses go over a few days and are in direct response to the need of training identified by many of the MRC clients and community leaders and follows the tradition that the Hills Holroyd Parramatta MRC started years ago.

The course aimed at recruiting volunteers and developing knowledge of and skills in order to improve access to services by especially new and emerging communities.

The program includes sessions on the following topics:

Historical perspective of migration
Overview of current immigration system
Needs and issues of migrants
Multiculturalism and cultural diversity
Introduction of key settlement services such as housing, employment education and health
Skills for volunteers
Customer service skills
Individual and group work
Capacity building and networking